Privacy policy

Last updated: October 16, 2026

Kennelworth respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect, how we use it, when we may share it, and the choices available to you when using kennelworthshop.com.

Information We Collect

Depending on how you interact with our store, we may collect:

Personal and contact information: Your name, email address, phone number, billing address, and shipping address.

Order information: Products purchased, order history, transaction details, and information needed to provide customer support.

Payment information: Payments are processed through the payment providers available at checkout. We may receive transaction confirmations and limited payment-related details. We do not intend to store full payment-card numbers or security codes on our own systems.

Technical information: Your IP address, browser type, device information, and information about how you interact with our website, subject to applicable settings and permissions.

Communications: Information you provide when contacting customer support, submitting a question, or otherwise communicating with us.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipping, delivery, and order tracking
  • Process payments, refunds, and order-related requests
  • Respond to customer questions and provide support
  • Maintain, secure, and improve our website and shopping experience
  • Detect fraud, prevent misuse, and protect our business and customers
  • Comply with legal obligations and enforce applicable terms
  • Send promotional communications where permitted and, when required, with your consent

How We Share Information

We may share relevant information with trusted service providers when necessary to operate our store. These may include:

  • Shopify, which provides our e-commerce platform
  • Payment processors that handle transactions
  • Fulfillment partners and suppliers, including CJdropshipping where applicable
  • Shipping carriers and delivery providers
  • Website analytics, security, customer-support, and marketing providers where used
  • Professional advisers, regulators, or authorities when required or legally permitted

We share only the information reasonably needed for the relevant purpose, subject to applicable requirements and service arrangements.

We do not sell personal information in exchange for money. Certain advertising or analytics activities may constitute “sharing” or targeted advertising under some privacy laws. Where applicable, we will provide the required notices and choices.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to support website functionality, remember preferences, understand store performance, and, where enabled, support advertising.

You can manage cookies through your browser settings and any privacy controls provided on our website. Disabling certain cookies may affect some store features.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing orders, providing support, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods depend on the type of information and the circumstances.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

You may also have the right to withdraw consent where processing relies on consent, opt out of certain targeted advertising or data sharing, or appeal a privacy request decision where applicable.

To submit a privacy request, contact sales@kennelworthshop.com. We may need to verify your identity before processing a request.

Children's Privacy

Our store is intended for general consumers and is not designed to knowingly collect personal information directly from children who are not permitted to use the service under applicable law. Parents or guardians who believe a child has provided personal information may contact us to request review and appropriate action.

Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before sharing information.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, technology, or legal requirements. Updates will be posted on this page with a revised date.

Contact Us

For privacy questions or requests:

Kennelworth
Email: sales@kennelworthshop.com
Website: https://kennelworthshop.com